Question 1

What is Kickball Hub?

Accepted Answer

Kickball Hub is a community-driven platform built to help recreational kickball players, captains, and league managers organize their kickball experience. Teams and leagues can use Kickball Hub for schedules, RSVPs, lineups, fielding, scores, standings, events, and other team management tools. Kickball Hub is a platform used by the kickball community and does not claim ownership of the teams, leagues, names, logos, or other materials users add to the site.

Question 2

Is Kickball Hub my league's official website?

Accepted Answer

Not necessarily. Kickball Hub provides tools that players, captains, and league managers can use to organize their teams and leagues. Unless specifically stated otherwise, the presence of a league or team on Kickball Hub does not mean Kickball Hub owns, operates, or officially represents that organization. For official registration, rules, policies, or other league-specific questions, users should refer to their league or governing organization.

Question 3

Who owns team names, league names, and logos uploaded to Kickball Hub?

Accepted Answer

Kickball Hub does not claim ownership of team names, league names, logos, photos, or other content uploaded by users. Those rights remain with their respective owners. Users are responsible for making sure they have the appropriate rights or permission to upload and use content on Kickball Hub.

Question 4

Why is my email required?

Accepted Answer

Kickball Hub uses your email address to verify your identity and provide secure account access using a one-time password (OTP). Email used for account authentication is separate from your preference for optional emails about games, events, socials, league updates, and Kickball Hub news.

Question 5

Can I opt out of emails?

Accepted Answer

Yes. Emails required for account access, authentication, security, or essential service notices may still be sent. Optional emails about games, practices, events, socials, team or league updates, and Kickball Hub news can be turned on or off from your profile's Email Settings.

Question 6

Is Kickball Hub for teams or leagues?

Accepted Answer

Both, but it starts with the team. Captains can use Kickball Hub independently to manage their team. Leagues can also use League Hub to connect schedules, opponents, scores, standings, umpires, and updates across participating teams.

Question 7

Does my league have to use Kickball Hub?

Accepted Answer

No. You can create and manage your team on Kickball Hub even if your league doesn't use League Hub.

Question 8

Does Kickball Hub replace my league's registration platform?

Accepted Answer

No. Kickball Hub focuses on managing your team and season after players register. Your league can continue using its existing system for registration and payments.

Question 9

My league already added my team. What should I do?

Accepted Answer

Claim the existing team instead of creating another one. This connects your team to the league's season, schedule, opponents, scores, and standings.

Question 10

Who built Kickball Hub?

Accepted Answer

A kickball captain. Kickball Hub was built around the things captains actually manage every week, because recreational kickball deserves better than spreadsheets, whiteboards, and a chaotic group chat.

Question 11

Do players need a Kickball Hub account?

Accepted Answer

No password is needed. Players sign in with their email and a one-time code. Captains can also add players to the roster manually, and players can claim their profile by verifying their name or phone number. Your device remembers your login, so switching teams is quick.

Question 12

How do I create a team?

Accepted Answer

From the team list, tap Create a new team and fill in your team name, your name and email, and your city/state. A logo, Instagram, and league are optional. After that we'll email you a one time code. Verify it and you're set up as captain.

Question 13

How do players join a team?

Accepted Answer

Text them the team link so they can open it and join themselves, or add them to the roster manually. A player signs in with their email and a code, no password, nothing to remember.

Question 14

Can there be more than one captain?

Accepted Answer

Yes, captains can promote a player to Co Captain and hand them specific permissions such as editing games, updating scores, managing the roster, editing lineups, or editing branding, rather than all or nothing access.

Question 15

How do I switch teams or sign out?

Accepted Answer

Tap the team name in the header to get back to your team list. Sign out lives in Settings. Your device remembers your login, so switching teams is quick.

Question 16

Can I customize how my team's page looks?

Accepted Answer

Yes. Upload a logo and Kickball Hub will pull a color theme straight from it, or set colors, fonts, and section layout manually in Settings. It's your team's page.

Question 17

Is Kickball Hub free?

Accepted Answer

Yes. Rosters, RSVPs, schedules, lineups, fielding, bench tracking, and season records are all free. Pro adds extra tools on top for teams that want them.

Question 18

What is Kickball Hub Pro?

Accepted Answer

Pro is a one-time purchase that unlocks extra tools for your entire team for one full season (about four months). Pro features include player stats (kicks, hits, on base percentage, runs, RBI with season leaderboards), player photos (players upload their own photo, shown on the fielding diagram), and snack and water auto rotation (assignments rotate through the roster automatically, skipping anyone marked out). One purchase covers everyone on the roster.

Question 19

How much does Pro cost?

Accepted Answer

Pro is $24.99 for a full season (about four months). That's less than $7 per month, and split across a typical roster it's around $2 a player for the season. No auto renewal, no monthly charge.

Question 20

Who can purchase Pro?

Accepted Answer

Anyone on the roster, captain or player. Whoever buys it, it unlocks Pro for the entire team.

Question 21

Can I still use Kickball Hub without Pro?

Accepted Answer

Yes, rosters, RSVPs, schedules, lineups, fielding, and season records are all free. Pro just adds the extras on top for teams that want them.

Question 22

How do I build a kicking lineup?

Accepted Answer

Go to the Lineup tab and drag players into order. It saves as you go, and you can export it as an image to text to the team.

Question 23

How do I assign fielding positions?

Accepted Answer

On the Fielding tab, tap a position on the diamond and pick a player. You can rotate the lineup by inning, and there are four optional positions (Short Field, Short Field Right, S Stop 1st, S Stop 3rd) you can turn on in Settings if your league uses them.

Question 24

How does RSVP work?

Accepted Answer

Players open the Schedule tab, tap a game, and mark themselves In or Out. Captains get a running tally of who's in, who's out, and who hasn't answered yet.

Question 25

How do I record a game score?

Accepted Answer

Open a played game on the Schedule tab and enter the final score. It counts toward your record automatically unless you mark the game as not counting, handy for practices or scrimmages.

Question 26

What is Field Builder?

Accepted Answer

Field Builder is a free, no-signup tool for quickly creating a kickball fielding diagram. Drag players onto the field, customize positions, and export your lineup. Create a team in Kickball Hub when you want to save game plans, manage RSVPs, track the bench, use player preferences, and manage your team throughout the season.

Question 27

What is Field Hub?

Accepted Answer

Field Hub is a community directory of places to practice and play kickball. Browse community-submitted fields or contribute a location for other teams to use.

Question 28

How do I add a field to Field Hub?

Accepted Answer

From the home page, open Field Hub and tap Add a field. Fill in the name, location, city/state, cost, reservation info, and whatever facilities it has (restrooms, lights, water). A photo helps too. We ask for your name and email just to keep listings trustworthy. Only your first name and last initial show up publicly.

Question 29

Does Field Hub require a team or login?

Accepted Answer

No. Browse, search, favorite, or submit a field without ever creating a team.

Question 30

What is League Hub?

Accepted Answer

League Hub helps league organizers coordinate seasons, schedules, participating teams, scores, standings, umpire assignments, and league updates that connect directly with teams using Kickball Hub.

Question 31

What is Ump Hub?

Accepted Answer

Ump Hub gives umpires one place to see their schedule and assignments, indicate availability, and report game scores.

Question 32

What is the Season Hub?

Accepted Answer

It's the dashboard for a whole season, not just one game: standings, the playoff bracket, and league wide social events, all in one spot instead of piecing it together game by game.

Question 33

How do I manage games in the Schedule tab?

Accepted Answer

The Schedule tab lists every game, practice, and social event for the season. Add events, edit times and locations, report scores, and look back at history. If your team is league affiliated, some or all of this might already be filled in by your league manager.

Question 34

How do playoff brackets work in the Season Hub?

Accepted Answer

If your league runs playoffs through the Season Hub, the live bracket shows up right on the Schedule tab. It updates itself as scores get reported, so you always know who's next.

Question 35

What's a guest team?

Accepted Answer

A placeholder a league or tournament manager can create for a team that hasn't set up its own Kickball Hub yet. It holds their spot in the schedule and standings until a real captain claims it.

Question 36

How do I claim a guest team?

Accepted Answer

You'll get a claim link from your league manager, or by tapping the guest team's invite. It walks you through setting up your team, and it comes pre linked to the right season or tournament, so you don't have to enter schedule info again.

Question 37

What are social events?

Accepted Answer

Non game get togethers: happy hours, socials, whatever your league does off the field, that show up on the season calendar alongside actual games, so teams see the whole picture in one schedule.

Question 38

How do I assign snack and water duty?

Accepted Answer

Open a game on the Schedule tab and use the Snack/Water settings. Assign it manually, auto rotate it, or let players claim open slots themselves, depending on how your team has it set up. (Pro feature)

Question 39

Can I automate snack duty?

Accepted Answer

Turn on Auto snack mode in Settings and it rotates through the roster on its own. It'll also flag if it's about to assign duty to someone marked Out or who hasn't RSVP'd yet. (Pro feature)

Question 40

How do players know when it's their turn for snacks?

Accepted Answer

It shows up right on the game view, and if reminders are turned on, they'll get a nudge before game day too.

Question 41

What is your privacy policy?

Accepted Answer

Kickball Hub collects the information you provide (name, email, team and player details, photos, logos) plus technical information like device, browser, and IP address. We use Google Analytics to understand site usage and the Meta Pixel to measure advertising performance. Both are optional and can be controlled through Privacy Choices in the footer. We do not sell your personal information. California and other applicable privacy rights, including how to submit a privacy request, are explained in the full Privacy Policy at https://kickball-hub.com/privacy.

Question 42

How do you handle GDPR?

Accepted Answer

For users covered by GDPR, the lawful basis for processing depends on the activity and may include performance of a contract, legitimate interests, consent for optional technologies such as analytics and advertising, and legal obligations. You may have rights to access, correct, delete, restrict, object to, or port your data, and to withdraw consent and lodge a complaint with a supervisory authority. OTP authentication is required to provide the service and is not dependent on marketing or cookie consent. See the full Privacy Policy at https://kickball-hub.com/privacy.

Question 43

What is your policy on user-generated content and DMCA takedowns?

Accepted Answer

Users retain ownership of content they upload. Kickball Hub does not claim ownership of team names, logos, photos, league names, or other user-submitted content. If you believe content infringes your copyright, you may file a DMCA takedown notice; see https://kickball-hub.com/dmca for the required notice elements and contact. Kickball Hub will review properly submitted notices and respond as appropriate under applicable law.

Question 44

What should I expect from Kickball Hub emails?

Accepted Answer

Reminder and broadcast emails from Kickball Hub include a clear unsubscribe link at the bottom of each email (one tap and that type of email stops immediately, no account login required) and an honest subscription line explaining exactly why you're receiving the message. Verification code emails are transactional and don't include an unsubscribe link, since they're necessary to verify your identity. You can also fine-tune which reminder emails you get from the Reminder Emails panel in your team's Settings.

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